A boil water advisory issued Sunday by the Forsyth County government remains in effect as Department of Water and Utilities officials work to restore water pressure to normal levels.
Water department officials discovered a problem Sunday that has caused multiple water outages and low water pressure issues in northern Forsyth County.
“A valve supplying water to the system located at the North High Level Pumping Station froze during several days of sub-zero temperatures,” the agency said in a press release.
On Sunday, crews repaired the frozen valve and restored water pressure to the affected areas. There were no failures in the Forsyth County system, and government officials said the likelihood of contamination was low.
However, officials have issued a boil water advisory for citizens north of Ga. 369, which runs from the Hall County line to the Cherokee County line. Water buyers who have experienced a complete loss of water pressure or extremely low water pressure should boil the water completely before drinking, cooking, or preparing baby food.
Once the water is fully boiling, it should be boiled for at least one full minute.
The boil water advisory will remain in effect until the county can conduct sampling in accordance with regulatory guidelines. Consultation can last 48 hours.